Course overview

Description
This course covers the full scope of client relationships in the securities industry for Investment Dealers and Approved Persons. You will learn how to differentiate retail, institutional, and accredited clients, gather and maintain Know Your Client (KYC) information, and meet suitability and documentation requirements.
The course also addresses due diligence and Know Your Product (KYP) obligations, the roles and responsibilities of Investment Dealers and Registered Representatives, relationship disclosure, fiduciary duty, and how fees, taxes, and investment strategies impact client outcomes.
Offered online, this course is a core component for successfully passing the Canadian Investment Regulatory Exam (CIRE) administered by CIRO.
Activity recognition
FP Canada: 5 Financial Planning CE
Objectives |
By the end of this course, you will be able to:
- Understand the client relationship model (CRM), including disclosure, conflicts of interest, and suitability
- Differentiate retail, institutional, and accredited clients under CIRO rules
- Learn the onboarding process and required documentation for new clients
- Collect, record, and maintain essential KYC information
- Assess account and product suitability
- Apply Know Your Product (KYP) and due diligence obligations
- Understand the roles of Investment Representatives and Registered Representatives
- Analyze the impact of fees, taxes, and investment strategies on client outcomes
Key competencies |
This course supports the development of the transversal competency Diligence, by enabling participants to manage orders, accounts, and trades accurately, follow procedures and regulatory requirements, and verify the correctness and compliance of operations to ensure reliable, high-quality work.
Additionally, it contributes to the development of the transversal competency Ethics, as it teaches how to apply conduct rules and regulatory obligations to act with integrity, protect clients, and prevent situations involving conflicts of interest or manipulative practices.
Who should attend |
This course is intended for professionals preparing for the Canadian Investment Regulatory Exam (CIRE) administered by CIRO who wish to strengthen their understanding of client relationship requirements in the securities industry.
Course program
Other courses you might be interested in
CIRE1 Securities Regulation in Canada
This course provides a practical and structured overview of securities regulation in Canada, helping you prepare effectively for the Canadian Investment Regulatory Exam (CIRE) administered by CIRO.
CIRE3 Ethics in Client Relationships
This course helps you master ethical principles and professional obligations governing client relationships in the securities industry and prepare effectively for the Canadian Investment Regulatory Exam (CIRE) administered by CIRO.
CIRE4 Securities and Products
This course helps you understand the fundamentals of economic and market analysis, as well as the features, risks, and returns of key investment products, to prepare effectively for the Canadian Investment Regulatory Exam (CIRE) administered by CIRO.
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